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Author Topic: Announcement: uPlay Tablet Support Forum under new moderation
Posts: 28
Post Announcement: uPlay Tablet Support Forum under new moderation
on: February 2, 2013, 06:02

Dear all existing and potential uPlay Tablet customers.

Let me firstly begin with our sincere apologies.

We understand that, regrettably, the uPlay Tablet Support Forum has not been as closely monitored as we would have liked it to have been over recent times.

This has resulted in very understandable frustration, and unanswered questions. Please note that this was never our intention, and we offer our apologies to all of you who have not had your questions answered in a timely manner.

However, we truly are committed to improving our customer satisfaction, and would like to announce that as of February 2013, the forum will be closely monitored.

We really do appreciate your custom, and are sorry to all who have not received responses in a timely manner to questions you have posted.

Please bare with us over the next couple of days, so that we can ensure EVERY post gets a full answer. But we can assure you that we will be closely monitoring the forum on a regular basis now, and once again thank you for your continued patience and, of course, your custom.

A belated Happy New Year, and best wishes for 2013 to you all!

uPlay Tablet Support / Forum Moderator

Posts: 4
Post Re: Announcement: uPlay Tablet Support Forum under new moderation
on: February 15, 2016, 13:48


I'm trying to reach uPlay by phone, and contact message. I have a problem with my Ainol Novo Aurora 7. It started jumping around and issuing its own commands, then flashing intermittently. I did a factory reset and that seems to have helped, but now it has a useless Market app, not Google Play. The Market app crashes when it loads, so I can't upgrade it or access/update any apps. Can you help? My SN is NOVO7AURORA120508G000534, and I bought it direct from uPlay.
You can also call or text me at 814.450.5420; thanks

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