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Author Topic: Item not received
malonsocor-
tes
Newbie
Posts: 2
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Post Item not received
on: January 22, 2013, 02:08
Quote

Hello:

The acquired on November 28 and pay through Ebay (Item number: 290817873415) uPlay article PhonePad - 7 "Android Tablet 3G GPS Unlocked Phone with Capacitive Screen. Today I still have not received it, I sent several email from my ebay account (maac_subasta) and You are not send me the article. I believe that you have exceeded all deadlines admitted to trade so tell me if they will send me the article or I have to report the purchase on ebay .
Thanks
jdwinstonb-
ey
Newbie
Posts: 3
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Post Re: Item not received
on: February 1, 2013, 15:06
Quote

Hi there! I apologize for the delay; things are really busy at the moment, so I've agreed to help out with the forum. OK, can you give me any other details? I saw the listing you were referring to at Ebay, and the notice that the item has been discontinued there. But you are saying that you ordered it, but did not receive it? If that's the case, let me check on it for you. I will need the name the order was in, a tracking number if you have that, or an order number, OK? We'll get this straightened out for you by tomorrow, OK?

uPlayKeith
Moderator
Posts: 28
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Post Re: Item not received
on: February 2, 2013, 16:55
Quote

Quote from malonsocortes on January 22, 2013, 02:08
Hello:

The acquired on November 28 and pay through Ebay (Item number: 290817873415) uPlay article PhonePad - 7 "Android Tablet 3G GPS Unlocked Phone with Capacitive Screen. Today I still have not received it, I sent several email from my ebay account (maac_subasta) and You are not send me the article. I believe that you have exceeded all deadlines admitted to trade so tell me if they will send me the article or I have to report the purchase on ebay .
Thanks

Thank you for your query, and apologies for the delayed response.

We have replied directly to you by email and will keep you updated on this.

Keith
uPlay Tablet Support / Forum Moderator
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http://www.uplaytablet.com
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