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Author Topic: When will my order be shipped?
Haydon Lam
Newbie
Posts: 1
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Post When will my order be shipped?
on: November 28, 2012, 11:58
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I placed my order on Sunday 4th November for an Ainol Novo 7 Flame, I had ordered as a guest and received an email confirming my purchase and payment but haven't heard from you since. It is now 28th November and I made an account to ask you the whereabouts of the tablet. Has it shipped yet and when will it ship? My transaction ID is: 6FN02826MH8611221.
I wish to get this tablet by the 14th of December but I will cancel the order if this is not possible.

johnsontra-
velers
Newbie
Posts: 1
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Post Re: When will my order be shipped?
on: November 29, 2012, 00:09
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I too placed an order but have not found any confirmation of the order except payment. My transaction id is: 5L608845YF003623J but when I put it in to track it is not recognized. I called the phone number 408 475 6860 and left a message but have not been called back. I am worried the order was never placed but I was charged for my two Novo 7 flames.

PMAINT
Newbie
Posts: 3
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Post Re: When will my order be shipped?
on: December 18, 2012, 00:02
Quote

Same thing also here.
Only information is that they have received my order. . Here is how they are advertising the service:

Our goal is to offer our customer the best customer service. Our uPlay Tablet eBay store made into eBay “Top Rated Seller” and “Power Seller” in just 6 months at eBay’s first review, because we have 100% positive feedback from customers, we consistently receives highest buyers’ rating, we always ship items in 24 hours and provide tracking number, and always reply customers’ email in 12 hours (has earned a track record of excellent service). We also provide real time support (online chat) to address your questions and concerns. [u][/u][color=#][/color]

PMAINT
Newbie
Posts: 3
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Post Re: When will my order be shipped?
on: December 19, 2012, 23:15
Quote

Update to my order:

It looks that my order is now on it's way.
I received the tracking number and I can see where it is going at the moment. Thank You!

But what does mean in my Shipping address: "unconfirmed"

uPlayKeith
Moderator
Posts: 28
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Post Re: When will my order be shipped?
on: February 2, 2013, 16:41
Quote

Hi there,

We're very sorry for the belated response, and whilst we realize your question may no longer be relevant now, if you do have any queries about your order please email info@uplaytablet.com or you can call or text us at 408 475 6860.

By the way, "Unconfirmed" is a status that PayPal assigns to your shipping address. You can follow their processes for confirming your address with PayPal, so that it says "Confirmed". It's just a method of providing the seller with information on how "reliable" the address would be to ship to.

Keith
uPlay Tablet Support / Forum Moderator
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http://www.uplaytablet.com

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