Contact us

If you are interested in being our distributor , retailer, or ordering customized tablets , please email us at sales at (if you are a human, you know change “at” to “@”). We will reply your email in 24 hours. For questions regarding to our products, availability, shipment, service, bug report, and all other technical questions, please ask in the “Q&A” section of the product page or support forum.

If you have questions about shipping and tracking your shipment, please make sure you read our shipping policy and procedure section first. You can track your package at “track your order” page. Make sure you follow the instruction on the page before contacting us.

If you received a defective unit, or you simply don’t like it, and are thinking about return or get a replacement, please make sure you read our return/replacement/repair policy before you use the following form to contact us.

If you just placed your order, and want to cancel it, please make sure you read our Cancellation Instruction policy.

For all of those order related questions, please email us at order at (if you are a human, you know change “at” to “@”).

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