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Author Topic: Order process and shippment time
uPlay-
Support
Newbie
Posts: 3
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Post Order process and shippment time
on: November 12, 2011, 21:58
Quote

We process and ship your order in 24 hours.

We provided a tracking number to every order.

The products are shipped from our factory in China, and will usually be delivered in about 2 weeks, based on our past experience. We use the registered Priority Mail option, so we hope it will arrive sooner than the usual 2 week delivery time.

There is no record of the item after it passes through the sorting facility in China and before it shows up in the U.S. sorting facility. This period is usually about 5 to 10 days, depending on how fast the U.S. customs office processes them. Sometimes, it can take even longer. So please be patient.
paulwillia-
ms
Newbie
Posts: 2
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Post Re: Order process and shippment time
on: February 14, 2012, 13:06
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Hello. I wish to purchase an Ainol Nova 7 Aurora from uPlay. On this page http://www.uplaytablet.com/ainol-novo-7-aurora-ultra-thin-android-4-0-tablet-pc-7-inch-ips-hd-screen-1gb-ram-camera-hdmi-white-8gb/ when I click on the BUY NOW (yellow button), it takes me to paypal.com. I do not know how to complete the purchase from there. Can you please assist? Thank you.
paulwillia-
ms
Newbie
Posts: 2
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Post Re: Order process and shippment time
on: February 14, 2012, 18:03
Quote

Quote from paulwilliams on February 14, 2012, 13:06
Hello. I wish to purchase an Ainol Nova 7 Aurora from uPlay. On this page http://www.uplaytablet.com/ainol-novo-7-aurora-ultra-thin-android-4-0-tablet-pc-7-inch-ips-hd-screen-1gb-ram-camera-hdmi-white-8gb/ when I click on the BUY NOW (yellow button), it takes me to paypal.com. I do not know how to complete the purchase from there. Can you please assist? Thank you.

Never mind. I was at fault! I figured it out :D

guyibo234
Newbie
Posts: 1
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Post Re: Order process and shippment time
on: February 25, 2012, 05:11
Quote

Do you ship to the UK? How long would it take and would it cost more?
I am thinking of purchasing novo7 aurora.
Thanks.
1walk
Newbie
Posts: 1
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Post Re: Order process and shippment time
on: February 27, 2012, 08:45
Quote

I placed an order on February 23. How can I receive my tracking number?
Thank you.
admin
Administrator
Posts: 82
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Post Re: Order process and shippment time
on: February 27, 2012, 11:15
Quote

You will receive a tracking number from PayPal once your order is shipped. We haven't shipped your item yet. We get very limited number of Aurora everyday, so we are still working on our backlogs. According to Ainol CEO, Mr. Wu, Ainol is now short of resource producing Aurora, and the production will get back to normal on Feb. 28. So, pretty much every online store is out of stock at this moment. As Ainol's oversea distributor, we have the priority to get their tablets. In the worst case we should be able to ship out all of backlogs by that time.
markvella
Newbie
Posts: 1
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Post Re: Order process and shippment time
on: March 1, 2012, 02:03
Quote

Hi I ordered Qty:2 Ainol Aurora IPS today. Paypal transaction 3J5683530J623031G. I know that Ainol Aurora IPS is out of stock .. but do you have any idea of when these will be shuipped since that last batch of 30 did not arrive to you by 28th from supplier? Thanks MARK -MALTA-EU
SteveHatzi
Newbie
Posts: 1
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Post Re: Order process and shippment time
on: August 13, 2012, 02:24
Quote

Hello I submitted an order for new Ainol flame and paid by PayPal a couple of days ago. I now wish to cancel order as I have unexpected expenses. How do I do this? Via your website or via PayPal?
JvanDiggel-
e
Newbie
Posts: 1
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Post Re: Order process and shippment time
on: August 25, 2012, 05:30
Quote

Hi, I ordered an AINOLNOVO7BURNING16GB the 23rd of august. What is the shipping time to Holland? When and how do I get a tracking number?

Thank you for the reply!
jurkey
Newbie
Posts: 17
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Post Re: Order process and shippment time
on: August 26, 2012, 13:52
Quote

I was lucky enough to remember I wanted a case and OTG cable for my Flame before shipment date. Uplay were quick to process my accessories order and are sending the extra items with the tablet. Now is a good time to order if you want accessories you didn't think of in your initial order.
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