I would like to know if others are having the same issues I am with the uPlay phonepad Gen 3 or if I just bought a lemon. I have not yet installed a SIM card or set up a phone or data plan because I am still trying to get the device to work as a tablet connected to my home wifi.

For example, it functions inconsistently: Sometimes it boots up (at it's own pace) and sometimes it doesn't boot up and all and I have to to try again. Sometimes I can download from Google Play or Amazon and sometimes it times out before anything can happen. I did download Firefox to test it is a browser problem, but the browser doesn't matter. I've never been able to get to a Youtube video. I just tried to download an MP3 audio book from my library. It's gets me into the digital library site, but the browser gets hung up when I try to get into my account. After 20 minutes, I assume it's not going to work.

Is there an operating system upgrade that would help? Would a system restore help? (If I do that would I lose the apps I saved to the external SD card?)

I know that tablets are reported in be slower than laptops, but this is ridiculous. Theoretically (and according to the PR on your website), this is just the device I have wanted. But it doesn't work the way you say it's going to work.

If anyone has any suggestions how to make the uPlay phonetab Gen 3 simply FUNCTION as a device that is supposed to get me onto the internet to search, download apps etc without timing or getting hung up indefinitely, PLEASE share them. I am not a techie, but I am an experienced user of communications technology. Give me some instruction, and I can follow them. I really would like to be able to enjoy using his device without getting totally frustrated.

Hi,

Thank you very much for your message, we're looking in to this and will provide a further response ASAP.

Well, here's where the problem of "not knowing what I don't know" about tablets comes into play. I made a decision to do a "return to factory settings," and now the internet connection works just fine -- surfing, downloading etc. The processor works just fine. Someone must have altered some setting (before I purchased it) that I wasn't able to identify, which got in the way of the wifi connection. I can' help but wonder if someone on the seller's end played with it before it got mailed out to me. This little uPlay phonetab, so far, now that it's back to factory settings, is a little gem. Sorry for all of the consternation on my part.