How to fix Ainol NOVO 10 Captain not completing boot problem
Problem description: You can turn on Captain, but it hangs at Ainol logo and cannot get into Android home screen
- Use the USB cable that comes with Ainol NOVO 10 Captain. Plug in the micro-USB side into Captain. Press and hold volume – button, plug the other end of the USB cable into PC.
- Captain should boot, and get into the factory setting menu. Use volume + and volume – to screen up and down the menu. The power button is “enter”. Choose “4. wipe data/factory reset”.
- Choose “8. Yes — delete all user data”.
- Choose “1. reboot system now”.
This should fix the problem. If not, you can follow our other guide to upgrade Captain firmware.